Kelley Flees

Import/Export Coordinator

Newport News, VA

kelley@flees.net

937.479.1581

Skills

Skill #1

90%

Skill #2

80%

Skill #3

75%

Skill #4

50%

Languages

English

Spanish

Work Experience

Managed daily import/export operations including ISF filing, and Post Summary Correction Project
Scheduled international including domestic transport to/from airports and ocean carrier facilities
Log and track all inbound and outbound shipments
Managed NNS custom brokers and freight forwarders by reviewing all correspondence prior to submission to customs
Approved all NNS international brokerage invoices for payment: review, research and organize
Researched shipments in Ace to verify records match and all deadlines are met

Managed entry of more than 100 domestic and international purchase orders per day sent via e-mail, fax, web, EDI or phone and processed them from order to cash through SAP
Detailed communication with domestic and international customers via phone and email concerning order status and resolved any administrative issues: shipment correction, damaged part or billing error
Specialized in communication with Latin American customers in Spanish via phone and email
Maintained physical and electronic file for all International shipments for auditing purposes
Liaised with warehouse personnel to ensure customer packing requests are met and shipped in a timely manner
Created process via SAP and Excel to provide the largest International customer with a detailed daily shipping report which improved the third-party satisfaction and minimize the manual labor by myself
Created Excel order file to improve the daily order scheduling process for the warehouse using v-lookup
Performed detailed research and communication with multiple warehouses and billing clerks to accurately report monthly sales to Parts VP - annual sales totaled > $1 million

Logistics manager for 25 distributors or dealers including the following larger accounts: Ransomes-Jacobsen (England), Augusta Golf (Australia), Technogolf (Mexico) and Boundless Trade (South Africa)
Averaged 20 daily shipments: containers (FTL and LTL), Air (FedEx/DHL or third-party) and truck direct to distributor/dealer or third-party direct shipment
Provided personal freight quote process to save customers $100 or more on freight for each LTL air shipment
Arranged full containers monthly at 40,000 kilos some hazardous due to paint or batteries
Third-party shipment arrangements to include parts from customer’s vendor to ship on monthly scheduled container
Trained warehouse on documentation requirements for all types of shipments with a focus on export compliance
Assisted Freight Forwarder Concordia to arrange shipments for England, Japan and South Africa LTL Air shipments
Expertise or working knowledge of the following shipping requirements: SLI, Material Safety Data Sheet, Dangerous Goods Declaration, packing list, bill of lading and placard
Experienced with specific paperwork and packing to Brazil and China including freight forwarder requirements

Researched and resolved discrepancies on accounts for refunds or adjustments
Handled multiple bank account receipt processing from ACH wires, checks and lock box
Resolved accounts receivable accounting issues such as payment reconciliations
Collaborated with deduction/collection specialist for account maintenance

Managed daily invoice delivery for domestic and international customers
Meticulously identified and rectified inconsistencies, deficiencies, and discrepancies in documentation
Supervised daily correction billing process for flour customers and mills; researched and resolved special customer service billing requests
Communicated with nation-wide mills and sales team to maintain flour inventory accuracy
Processed journal commissions for uploading into general ledger with Excel macro

Master's of Science in Some Management Thing

APICS Certification: Transportation and Logistics

Bachelor's of Science in Business Administration, 4.0 GPA